Pat Talks

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Privacy Policy

Privacy Policy for Pat Talks.

Last Updated: May 16, 2025

Pat Talks (“we,” “us,” or “our”) is a brand of Pat Doyle Culture Consutant and we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.pattalks.ca). It also outlines your rights under applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario privacy regulations, and other relevant privacy laws.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, and other contact details you provide via forms or communication.
  • Payment information, if applicable, for billing purposes.

1.2 Non-Personal Information

  • Browser type, device type, IP address, and usage data collected via cookies, analytics tools, and log files.

1.3 Sensitive Personal Data

We do not intentionally collect sensitive personal data such as race, religion, health, or biometric information unless explicitly provided by you for a specific purpose.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide you with requested services or respond to inquiries.
  • To process payments or transactions.
  • To send updates, promotional content, or newsletters (with your consent, where required).
  • To analyze website usage and improve functionality.
  • To comply with legal obligations or resolve disputes.

3. Legal Basis for Processing (GDPR and Canadian Compliance)

We process personal data under the following legal bases:

  • Consent: When you provide explicit consent for data collection (e.g., subscribing to a newsletter).
  • Contract: To fulfill a contract or pre-contractual measures (e.g., processing service requests).
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interest: For purposes such as improving our services, provided it does not override your rights.

4. Your Privacy Rights (Canada and Ontario Specific)

4.1 Rights under PIPEDA (Canada-Wide):

You have the right to:

  • Access your personal data and request a copy.
  • Correct inaccuracies in your data.
  • Request deletion of your data when it is no longer necessary for the purposes for which it was collected.
  • Withdraw consent for data processing at any time.

4.2 Ontario Privacy Regulations:

Under Ontario’s privacy laws for the private sector, such as those applied through PIPEDA:

  • We ensure personal information is collected for reasonable purposes that an individual would expect.
  • Additional protections are provided for health-related personal information under the Personal Health Information Protection Act (PHIPA), but this does not generally apply to Comfy Cleaning Inc.
  • We strive to resolve privacy complaints promptly and transparently.

To exercise your rights or submit complaints, contact us at info@sugartrackconsulting.ca.

5. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share information:

  • With service providers that assist us in delivering services (e.g., payment processors, hosting services).
  • To comply with legal obligations or enforce our rights.
  • With your consent for specific purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and usage.
  • Provide targeted advertisements (if applicable).

You can manage or disable cookies through your browser settings.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, the information will be securely destroyed or anonymized.

8. Data Security

We employ robust security measures to protect your data from unauthorized access, loss, or alteration. However, no system is entirely secure, and we cannot guarantee absolute protection.

9. International Data Transfers

If you access our site outside of Canada, your data may be transferred to and processed in Canada or another country. In such cases, your information will be subject to the laws of the country where it is processed. We ensure adequate protection for international data transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, contact us immediately.

12. Complaint Resolution

If you have concerns about our privacy practices, you can:

For residents of Ontario, additional recourse is available through the Ontario Information and Privacy Commissioner for certain sectors. Visit https://www.ipc.on.ca for more details.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us: info@patdoyle.ca

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